Mercury is a PoE class 4 device that requires 25.5 watts.This same port worked with the phone connected. We're using the same PoE connection the phone was plugged into.
We installed the Mercury and it won't boot up.Refer to OLH 5882 - "Mercury - Recommended Wiring Practices".Ensure HDMI cables used aren't overly bulky and can be fully inserted in the port.Ĭrestron Certified HDMI cables will work correctly with Mercury.Use the included Cable Retention Plate to secure cables coming out of the Mercury.Follow steps outlined in Mercury's "Do Guide".How should HDMI cables be connected to the Mercury?.The port currently is not active and will not support any other USB device that is connected to it. The USB Aux port is for support of future Crestron devices that will be introduced at a later date.In the web configuration menu, go to AVF and Log and select Download.In the web configuration menu, go to Device and download the Device Logs.If you purchased the incorrect license, please contact your Support Administrator to return it for an exchange.
ONE KARAOKE 2 SERIAL TO USB UPGRADE
How do I upgrade to the AV Version? Do I need an RMA? I purchased the non-AV version of Mercury.
ONE KARAOKE 2 SERIAL TO USB UPDATE
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